This program will cover the Joint Commission (TJC) National Patient Safety Goals (NPSGs) for acute and critical access hospitals. It will discuss other resources to help hospitals comply with the NPSGs including:

  • The requirement for the hospital to identify safety risks inherent in its patient population and to identify patients at risk for suicide.
  • Distinct methods of identification for newborns under goal 1 to improve the accuracy of patient identification. This goal is to improve the naming conversation of newborns after delivery to prevent wrong tests, wrong procedures and administering the wrong breast milk to the infant.
  • Improving effectiveness of communication among caregivers and, specifically, the reporting of critical results of test and diagnostic procedures in a timely manner.
  • Medication safety, in particular medications in the surgical and procedural arenas.
  • Clinical alarms.
  • Infection control, safe injection practices and infection control breaches.
  • Necessary elements for performance to prevent wrong-side surgery.


  • Recall the changes to goal 15 to identify safety risks inherent to the inpatient population to prevent suicide.
  • Discuss the infection control goals and the importance of adequate hand hygiene.
  • Recall that TJC allows a one-person verification process for checking blood if accompanied by bar coding.
  • Recall the current five medication reconciliation standards and that CMS is looking at this issue in its revised worksheets.


Laura A. Dixon, B.S., J.D., RN, CPHRM

Laura A. Dixon served as the director, facility patient safety and risk management and operations, for COPIC from 2014 to 2020. In her role, Dixon provided patient safety and risk management consultation and training to facilities, practitioners and staff in multiple states. Such services included creation of and presentations on risk management topics, assessment of health care facilities and development of programs and compilation of reference materials that complement physician-oriented products.

Dixon has more than 20 years of clinical experience in acute care facilities, including critical care, coronary care, perioperative services and pain management. Prior to joining COPIC, she served as the director, western region, patient safety and risk management, for The Doctors Company in Napa, California. In this capacity, she provided patient safety and risk management consultation to physicians and staff for the western United States.

Who should attend

This program is designed for anyone involved in implementing and following the Joint Commission National Patient Safety Goals including Joint Commission coordinators, quality improvement staff, chief nursing officers, patient safety officers, nurse educators, all nurses with direct patient care, pharmacists, pharmacy staff, infection preventionists, OR nurse managers, chief medical officers, nurse managers, nursing supervisors, nursing directors, policy and procedure teams, compliance officers, risk managers, hospital legal counsel and medication team members.

Continuing education

The program has been designed to meet the Minnesota Board of Nursing continuing education requirements for a total of 1.5 contact hours.


  • $49 per person for MHA member hospitals and health systems
  • $59 per person for MHA associate members
  • $99 for nonmembers
  • Contact info@mnhospitals.org to inquire about a 20% discount for groups of five or more

Registration deadline

Please register by 5 p.m. on Aug. 11 to ensure timely delivery of access instructions.

Approximately four business days before the web conference, you will receive an email that contains instructions on how to connect. Advance registration is required to ensure delivery of instructional materials.

If you do not receive an email prior to the program with web conference details, please contact Christy Hammer at info@mnhospitals.org to confirm your registration.

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When and Where
  • 8/12/2021 11:30 AM CDT
  • 8/12/2021 1:00 PM CDT
  • Webinar