This program provides a high-level overview of a failure modes and effects analysis (FMEA) including the different types of FMEAs (Process FMEA versus Design FMEA), why they are used, who should be part of the team to complete an FMEA and how to perform an FMEA. It will share examples of how FMEA can be used during a time like COVID and even post-COVID. Participants will learn strategies including change management concepts and tools for completing FMEA. The program will also provide an understanding on how FMEA can be used in daily work and for sustaining improvements.


  • Understand the concepts of FMEA
  • Describe the types of FMEA that can be performed and when to use them
  • Learn change management concepts and tools for ease of FMEA completion
  • Understand the importance of using FMEA to sustain improvements
  • Apply the concepts of FMEA to daily work 


Klaus Nether, D.H.Sc., MMI, MT (ASCP) SV, executive director, high reliability product delivery, Joint Commission Center for Transforming Healthcare

Dr. Klaus Nether is the executive director, high reliability product delivery, at the Joint Commission Center for Transforming Healthcare. In this role, he leads the delivery of Center products, ensuring that these adhere to high reliability principles and robust process improvement® (RPI®) concepts. Dr. Nether is also responsible for domestic and international Center solution development activities. Prior to this role at the Center, Dr. Nether was a Master Black Belt in the Department of Robust Process Improvement at the Joint Commission where he supported the Joint Commission’s activities associated with establishing and sustaining a RPI® culture including the use of Six Sigma, Lean and formal change management.

Who should attend

Health care professionals looking to reduce risk in processes and solution implementation to achieve the best outcomes.

Continuing education

The program has been designed to meet the Minnesota Board of Nursing continuing education requirements for a total of 1 contact hour.


  • $49 per person for MHA member hospitals and health systems
  • $59 per person for associate members
  • $99 per person for nonmembers

Registration deadline

Please register by 5 p.m. on March 23 to ensure timely delivery of access instructions.

Approximately four business days before the web conference, you will receive an email that contains instructions on how to connect. Advance registration is required to ensure delivery of instructional materials.

If you do not receive an email from Christy Hammer prior to the program with web conference details, please contact to confirm your registration.

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When and Where
  • 3/25/2021 11:30 AM CDT
  • 3/25/2021 12:30 PM CDT
  • Web Conference