Inclusion and civility around race can have a positive impact on how individual departments and entire organizations function. This is reflected in the quality of our clinical performance, our ability to maintain a safe patient environment, and the desirability of our work environment for staff. This program will share research regarding inclusion and psychological safety and explore how inclusion and civility activate the benefits of diversity by creating a more productive and effective organization.

Learning objectives

  • Define inclusion in your own words
  • Explain the impact of inclusion in a health care setting
  • Identify one action to foster inclusion and civility daily


Erika McMullen, M.A.Ed, H.D., SHRM-SCP, founder, Moxie Consulting Group

Erika McMullen draws upon her 20 years of experience at the nation’s leading health care organizations to provide innovative solutions in her consulting practice. She is a Society for Human Resource Management Senior Certified Professional (SHRM-SCP) and a Certified Master DISC Behavioral Analyst.

Continuing education

The program has been designed to meet the Minnesota Board of Nursing continuing education requirements for a total of 1 contact hour.


  • $200 per session for MHA member hospitals
  • $300 per session per organization for nonmembers

In order to allow for social distancing, pricing is set up per hospital rather than per connection. Please register just one person from your facility and have that person share the access information with others within your facility who wish to participate. Each hospital within a system must register separately.

Registration deadline

Please register by 5 p.m. on Oct. 26 to ensure timely delivery of access instructions. Once the deadline has passed, we will no longer be able to accept registrations.

Prior to the program you will receive an email that contains instructions on how to connect to the web conference. Advance registration is required to ensure delivery of instructional materials.

If you do not receive an email from Christy Hammer prior to the program with web conference details, please contact to confirm your registration.

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When and Where
  • 10/28/2020 9:00 AM CDT
  • 10/28/2020 10:00 AM CDT
  • Web Conference