Administrative support plays a vital role in the success of your organization’s day-to-day and governance operations. Join MHA, in partnership with the Texas Healthcare Trustees, for this live two-part virtual presentation series designed specifically for administrative professionals. Participants will be empowered with tips from dynamic guest speakers to learn and share best practices in productivity and people management.

Part One: Say What? Understanding How Others Communicate So You Can Better Connect

Tuesday, Sept. 22, 2020, Noon – 1 p.m. CDT

You’ve all heard “communication is key.” In this interactive session, you will walk away knowing the most important thing to remember – no matter what you say or to whom you say it. 


Bridgett McGowen, award-winning international professional speaker, publisher, Forbes contributor and leadership network member, entrepreneur

Bridgett McGowen has been a professional speaker since 2001 and has spoken on programs alongside prominent figures such as former President Barack Obama, Deepak Chopra, Alex Rodriguez (A-Rod), Oprah Winfrey, Shonda Rhimes, Katie Couric and Janelle Monae.

The prestigious University of Texas at Austin presented her with a Master Presenter Award; Canada-based One Woman has presented her with two Fearless Woman Awards; and she has facilitated hundreds of workshops, keynote and commencement addresses, conference sessions, trainings and webinars to thousands of students and professionals who are positioned all around the globe.

Learning objectives

  • Discover why humans communicate and behave the way we do
  • Learn their personal communication styles and the communication styles of others
  • Understand how to consistently communicate in a way that connects with others

Part Two: Productivity Super Power: How to Manage Time-Stealing Interruptions

Thursday, Oct. 15, 2020, Noon – 1 p.m. CDT

No matter where you’re working – on-site, from home or a combination – interruptions steal away your focus and time. This presentation offers tips to curb these interruptions and help you get more done during the day.


Helene Segura, speaker, author and time-management consultant

Helene Segura is an Amazon best-selling author and has been the featured organization expert in more than 200 media interviews including publications such as U.S. News & World Report, Woman’s Day Magazine and Money Magazine, as well as on Fox, CBS, ABC and NBC affiliates. Helene’s third book," The Inefficiency Assassin: Time Management Tactics for Working Smarter, Not Longer," is a productivity manual for thousands around the world. Her fourth book, "The Great Escape: A Vacation Planner for Busy People Who Want to Take a Real Break from Work & Life," allows folks to experience a productivity recharge without leaving their colleagues in a bind.

She has coached hundreds of clients to productivity success and performance improvement by applying neuroscience and behavioral modification techniques to wipe out destructive, time-wasting habits.

Learning objectives

·        Explore the five most common interruptions in the workplace

·        Discover the solutions to implement for each of these

·        Gain back time from responding instead of reacting


·        $79 per person for members for the series

·        $179 per person for nonmembers for the series


If you are unable to attend either of the live presentations, recordings will be available to registrants for two weeks following each presentation. 

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When and Where
  • 9/22/2020 12:00 PM CDT
  • 10/15/2020 1:00 PM CDT
  • Web Conference